Think Pink
Cupcake Liners
Baking Molds
Tulip Baking Cups
Paper Drinking Straws
Cupcake & Cake Toppers
Frosting Tools
Party Confetti & Cake Sparklers
Cupcake Boxes/Bags
Bakery Labels




FAQ's

 

Refund information TOP

The following items cannot be refunded, Edible cupcake toppers or Sugars.

 Our goal at Cupcakeswirl is for you to be 100% satisfied with your purchase. If you find you are not satisfied with a product please contact us info@cupcakeswirl.com for return authorization.

 Please note: shipping fees are non refundable and return shipping fees are the responsibility of the customer.

What type of payment do you accept? TOP

We accept PayPal, Visa and Master Card.

***You do not need a PayPal account to pay with a Credit Card

Do you ship internationally? TOP

No we do not. We accept orders from the U.S.  only.


Where do you get your products? TOP
From various vendors.  Our policy is not  to share that information.

How do I contact you with questions? TOP
Please send us an email and we will respond within 48 hours. Email questions to info@cupcakeswirl.com

Will my gumpaste/royal icing toppers break during shipping? TOP

Since sugar/gumpaste flowers are handmade and delicate you will experience minimal breakage.

 Although we package as efficiently as we can  there will always be potential for minimal breakage. Please keep this in mind when ordering. 

Is your website secure? TOP
Cupcake Swirl offers you the advantage of placing your order online, via PayPal and it's secure servers and encryption.

 

Will my private information be shared with a third party? TOP
Cupcake Swirl is commited to maintaining your privacy. We will never sell or share any information of our customers. Any and all information you share with us is kept confidential.

Where are you located? TOP

CupcakeSwirl is a online only retail store. We are located in  Northern California.

How will my package be shipped? TOP

We utilize the USPS Priority, Flat Rate, Parcel Select & Express mail.

 Please include a complete shipping address.

If your package is returned "UNDELIVERABLE"  it will not be re-shipped. We will notify you and refund you, minus shipping.

How will you notify me that my package has been shipped? TOP
We will send you a tracking number via email once the package is shipped. You can track the status of your order and estimated delivery time.

USPS 2016 Holidays No Mail Delivery TOP


Friday, January 1 New Year’s Day
  • Monday, January 18 Birthday of Martin Luther King, Jr.
  • Monday, February 15 Washington’s Birthday
  • Monday, May 30 Memorial Day
  • Monday, July 4 Independence Day
  • Monday, September 5 Labor Day
  • Monday, October 10 Columbus Day
  • Friday, November 11 Veterans Day
  • Thursday, November 24 Thanksgiving Day
  • Monday, December 26 Christmas Day
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