Tulip Baking Cups
Paper Drinking Straws
Cupcake & Cake Toppers
Party Confetti & Cake Sparklers
- Refund information
- What type of payment do you accept?
- Do you ship internationally?
- Where do you get your products?
- How do I contact you with questions?
- Will my gumpaste/royal icing toppers break during shipping?
- Is your website secure?
- Will my private information be shared with a third party?
- Where are you located?
- How will my package be shipped?
- How will you notify me that my package has been shipped?
- USPS 2017 Holidays No Mail Delivery
Refund information TOP
Our goal at Cupcakeswirl is for you to be satisfied with your purchase. If you find you are not satisfied with a product or ordered the wrong size, please contact us at email@example.com for return/exchange authorization.
Please note: Shipping fees are non refundable and return shipping fees are the responsibility of the customer.
Opened product cannot be returned.
What type of payment do you accept? TOP
We accept PayPal, Visa and Master Card.
*You do not need a PayPal account to pay with a Credit Card
Do you ship internationally? TOP
No we do not. We accept orders from the U.S. only.
Where do you get your products? TOP
From various vendors. Our policy is not to share that information.
How do I contact you with questions? TOP
Please send us a detailed question or concern and we will respond within 48 hours. Email questions to firstname.lastname@example.org
Will my gumpaste/royal icing toppers break during shipping? TOP
Since gumpaste flowers are handmade and delicate you will experience minimal breakage.
Although we package as efficiently as we can there will always be potential for minimal breakage. Please keep this in mind when ordering.
Is your website secure? TOP
Cupcake Swirl offers you the advantage of placing your order online, via PayPal and it's secure servers and encryption.
Will my private information be shared with a third party? TOP
Cupcake Swirl is commited to maintaining your privacy. We will never sell or share any information of our customers. Any and all information you share with us is kept confidential.
Where are you located? TOP
Cupcake Swirl is a online only retail store.
We are located in Sunny California.
How will my package be shipped? TOP
We utilize the USPS for shipping Priority and Express mail. Normal delivery is 2-3 days from California.
Please include a complete shipping address and include Apt # or Suite # if needed.
If your package is returned "UNDELIVERABLE" it will not be re-shipped. We will notify you and refund you minus shipping.
How will you notify me that my package has been shipped? TOP
We will send you a tracking number via email once the package is shipped. You can track the status of your order and estimated delivery time.
USPS 2017 Holidays No Mail Delivery TOP